Privacy Policy

1. Introduction

Wildflowr Digital ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

2.1 Personal Information You Provide: When you contact us, request a quote, or engage our services, we may collect: your name, email address, phone number, company/business name, mailing address, project details and requirements, payment information (processed securely through third-party payment processors), and any other information you voluntarily provide.

2.2 Automatically Collected Information: When you visit our website, we may automatically collect: IP address, browser type and version, operating system, referring URLs, pages viewed and time spent, device information, and cookies and similar tracking technologies.

2.3 Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

3. How We Use Your Information

We use your information to: communicate with you about projects and inquiries; provide, maintain, and improve our services; process payments and send invoices; send project updates and deliverables; display completed work in our portfolio (with your permission as outlined in our Terms); analyze website usage to improve user experience; comply with legal obligations; and protect against fraud and unauthorized access.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information with: trusted third-party service providers who assist in operating our business (e.g., hosting providers, payment processors, email services); professional advisors (accountants, lawyers) as necessary; and law enforcement or regulatory agencies when required by law or to protect our legal rights.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure access controls, regular security assessments, and secure payment processing through PCI-compliant providers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files are retained for 2 years after project completion unless otherwise agreed. You may request deletion of your personal information at any time (see Section 8).

7. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; opt out of marketing communications; object to or restrict certain processing; request data portability; and withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us through the Contact page on our website. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: know what personal information is collected, used, shared, or sold; delete personal information held by us; opt out of the sale of personal information (we do not sell personal information); and non-discrimination for exercising your CCPA rights.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Contact page on our website.